Program Coordinator, Polk County

Job Description

 

Description: Part-time, 20 hours per week, $16-$18 per hour.

Under the supervision of the Executive and Assistant Director, this position proactively performs the leadership role in the program team approach in the areas of enrollment, matching, and match support. This position works from home, but the person must live in Polk County or very nearby. Travel in Polk County will be required to local schools, home visits, etc. Some hours are required in the evenings and on weekends but this is minimal. Mileage is partially reimbursed, cell phone is partially reimbursed, and a Chromebook is provided for the position.

Qualifications:  Bachelor’s Degree in social work or related human services field. Experience in related field is desired, but not required. Travel in Polk County will be required to local schools, home visits, etc. Some hours are required in the evenings and on weekends but this is minimal.

Responsibilities

Advocacy: To be an advocate for the program.

• Proactively perform volunteer recruitment through public speaking, public relations and community outreach to meet annual service goals.
• Proactively performs child enrollment through public speaking, public relations and community outreach to meet annual service goals.
• Proactively serves as an advocate for the Agency and the Branch Office in the community.
• Communicate regularly with the Advisory Council and attend their meetings as needed.

Service Delivery: Building Friendships with a Purpose through the Enrollment & Matching process

• Perform volunteer orientation, enrollment and training utilizing the team approach to the match relationship and according to Agency Standards.
• Perform client inquiries and enrollment utilizing the team approach to the match relationship and according to Agency standards.
• Document the Little’s needed areas of positive youth development.
• Write the Youth Outcome Development Plan (YODP).
• Implement the approved matching procedures of volunteers and clients and the completion of the Match Contract by the parent, child and volunteer.

Match Support Process

• Build positive relationships with parents/guardians, youth, and mentors.
• Conduct match support conversations via phone and in-person. Meet monthly due date deadlines and standards for high quality documentation.
• Conduct surveys with mentors and youth as outlined by our National Standards.
• Update the Youth Outcome Development Plans annually and conduct surveys annually.
• Help coordinate and attend agency events and match group activities.
  

Program Development 

• Communicate un-met service or training needs of the children and/or mentors to the Assistant Director.
• Serve as a liaison between the Agency, the community and other social service
• agencies for the purpose of recruitment, public relations, maintaining or expanding a referral network or in creating collaborative approaches.
• Maintain and improve professional skills by remaining informed of developments in the social services field.
• Perform extra duties as requested by Executive Director or supervisor.

Email Cover Letter and Resume to Lelia Duncan at leliad@bbbswnc.org.